Policies

• Guest who book the property is deemed to have read and agreed to the house rules, general policies of the property, expectations and other information outlined.
• Guest are required to provide a Government issued ID-passport copy for international guests and drivers licence for guests within Australia when making the booking
• Guests are required to provide a confirmed phone number, email address, next of kin at the time of booking
• Guest need to provide details of the total number of guest, gender and ages when making the booking
• Total charges for the duration of the booking are to be made at the time of reservation/booking
• A damage deposit of $500 will be charged at the time of booking, which will be returned within 10 days after check out, subject to any damages to the property
• Holiday home has the right to cancel any bookings for negative reviews, any other form of misconduct etc
• Payment can be made via  Airbnb,  bank transfer,  cash
• Please advise tentative check in and check out time at the time of booking, to be confirmed 10 days prior to check in, however we can consider special requests
• Security cameras have been installed outside the house, at the front and back of the house
• Holiday home is committed to the maintaining privacy and protection of the personal information of guest
• Other

• No shows will be charged full price
• Full refund for cancellation within 48 hours of booking, if the check in date is at least 14 days away
• 50% refund for cancellations made at least 7 days before check-in
• No refunds for cancellation made within 7 days of check-in

• Via AirBnB website or
• Bank transfer to holiday home

• Check In 4.30 – 8pm
• Check Out 1.30 – 2pm
• Check in/check out can be flexible with prior approval, please advise at the time of booking

Our host will meet and greet you at the property, give you a tour around the property and answer any questions you might have. Alternatively one of the below options will be advised following booking

• Pick up key from different location
• Pedestrian gate will be kept unlocked, open it and find a lock box and make sure the pedestrian gate is locked after you find the keys in the lock box

• 1 day advance notice required by the Host
• Same day flexible with prior approval – send request